We collect information you provide directly to us, such as when you:

• Fill out a contact form or schedule a free audit
• Subscribe to our email list or newsletter
• Request pricing or service information
• Create an account or sign up for services
• Communicate with us via email, phone, or other channels
• Complete a consultation or proposal process

The information we collect may include your name, email address, phone number, company name, industry, business revenue range, website URL, and any other information you choose to provide.

We also automatically collect certain information about how you interact with our website, including your IP address, browser type, pages visited, referring URL, and the time and date of your visit. This is done through cookies and similar tracking technologies.

We use the information we collect for various purposes, including:

• Providing, maintaining, and improving our services
• Responding to your inquiries and providing customer support
• Sending you marketing communications and promotional materials
• Conducting marketing and performance analytics
• Personalizing your experience on our website
• Fulfilling contractual obligations and delivering services
• Complying with legal obligations and protecting our rights
• Preventing fraud and ensuring account security

We do not sell, trade, or rent your personal information to third parties. However, we may share your information with:

• Service Providers: Third-party vendors who assist us in operating our website and providing services (such as hosting providers, email services, and analytics platforms)
• Business Partners: Partners with whom we collaborate to deliver services to you
• Legal Requirements: When required by law, court order, or government regulation
• Protection of Rights: When necessary to protect our legal rights, privacy, safety, or property
• Business Transfer: In the event of a merger, acquisition, or sale of assets

Any service providers we engage are contractually obligated to maintain the confidentiality and security of your information and are only permitted to use it for the purposes we specify.

We implement appropriate technical, administrative, and physical safeguards to protect your personal information against unauthorized access, disclosure, alteration, and destruction. Our website uses SSL encryption to protect sensitive data during transmission.

However, please understand that no method of transmission over the internet or electronic storage is completely secure. While we strive to protect your personal information using reasonable and appropriate measures, we cannot guarantee absolute security.

Depending on your location, you may have certain rights regarding your personal information:

• Access: You have the right to request a copy of the personal information we hold about you
• Correction: You can request that we correct or update inaccurate information
• Deletion: You may request deletion of your personal information, subject to certain legal exceptions
• Opt-Out: You can opt out of receiving marketing communications from us at any time
• Data Portability: In certain jurisdictions, you may request your data in a portable format

To exercise any of these rights, please contact us using the information provided in the Contact Us section below. We will respond to your request within 30 days or as required by applicable law.

We use cookies and similar tracking technologies to enhance your experience on our website. Cookies are small files that are stored on your device and allow us to recognize you on future visits.

We use cookies for:

• Remembering your preferences and settings
• Understanding how you use our website
• Analyzing website performance and user behavior
• Delivering personalized content and advertising

You can control cookie settings through your browser. Most browsers allow you to refuse cookies or alert you when cookies are being sent. However, blocking cookies may affect your ability to use certain features of our website.

Our website may contain links to third-party websites and services that are not operated by ONESTO. This Privacy Policy does not apply to these external sites, and we are not responsible for their privacy practices. We encourage you to review the privacy policies of any third-party sites before providing your personal information.

Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children under 18. If we become aware that a child has provided us with personal information, we will take steps to delete such information and terminate the child's account.

We may update this Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements, and other factors. We will notify you of any material changes by updating the "Last updated" date at the top of this page. Your continued use of our services after any changes constitutes your acceptance of the updated Privacy Policy.